This page explains how to delete your account in the Skedaddle app, published by Skedaddle Enterprises Inc., and what happens to your data.
Option 1: delete in the app
- Open Skedaddle and sign in.
- Go to Hub → Profile.
- Tap Delete account and confirm.
Option 2: request deletion by email
If you can't sign in, or you signed up with Google, email support@skedaddleenterprises26.com from the email address on your account with the subject "Delete my Skedaddle account". We confirm the request and delete the account within 30 days.
Delete some data and keep your account
- Footprints posts and photos: open the post in the app and tap Delete.
- Profile answers (interests, availability, family, student or faith details) and anything else: email support@skedaddleenterprises26.com from your account email saying what to delete. We handle requests within 30 days.
What is deleted when you delete your account
- Your sign-in account (email, password or Google sign-in link).
- Your profile: name, username, phone number, city, interests, availability and other onboarding answers, including any family, student or faith profile.
- Your matching profiles, so you are no longer suggested to other people.
- Your notifications.
- Student or identity verification records, including any verification photo and ID details.
- Your subscription link to your account. Cancel the subscription itself in Google Play → Subscriptions; deleting the account does not cancel billing.
What is kept
- Messages you sent in group chats, and group match records other members are still part of, because they belong to those conversations.
- Footprints posts and photos you shared. Delete them in the app before deleting your account, or ask us to remove them in your email request.
- Purchase records that Google Play and our payment processor must keep for tax and legal reasons.
Retention
Deleted data is removed from our live systems straight away. Verification photos are deleted automatically within 90 days even if you keep your account. Backup copies expire within 30 days.
Questions
Questions: support@skedaddleenterprises26.com